How do I get more energy at my base?
To increase the amount of energy your base has, build energy facilities (usually known as power plants) such as solar plants, gas plants and fusion plants. These all increase the base energy. You can also build antimatter plants, which provide a large amount of energy compared to the other energy facilities.
Why cannot I build anything?
If you cannot build anything, then you are either out of population, energy or land. To increase population build more Urban Centers and Orbital Bases; for energy build different plants and for land build Terraforms and Multi-Level Platforms.
I do not see the structure Crystal Mines on my building screen. Why is that so?
Your planet does not have any crystals on it (only Crystallines, Asteroids, Craters, and Metallics do).
If I make a Biosphere Modification, does it affect the Urban Structure I already have?
It gives you the bonus for every Urban Structure you already have.
How can I decrease a level of my building?
To decrease your buildings you need to click on the name of the building on your construction screen. You will then be given a list of the costs to build each level and an option to disband one level, you will get 50% of the cost back as a discount in the price of your next base.
I disbanded a base but did not receive any credits.
You do not receive credits for disbanding bases; instead, the credits go into a discount which is taken away from the cost of your next base. You can view this discount in your game Account page.
I downgraded a structure/defense base but did not receive any credits.
Works just like the above (I disbanded a base did not receive any credits).
Can I disband my home planet?
Yes, it is no different than disbanding any other base, however you must have always at least one base.
Why don't my construction or other events update? They keep showing the -
When the server is too busy, the game events (construction, production, research, fleets arrive, etc..) can take some time to update.
This also occurs after a server downtime, but all will be back to normal in seconds or minutes.
Why do my game events (constructions etc..) keep restarting their times?
Probably you are seeing an old page saved in your browser cache, which is not updated, try to select on your browser options to always load the web pages instead of display pages saved in your browser cache.
Why I cannot see my bases or fleets on the galaxy map?
Check if you are seeing the galaxy where you have your bases/fleets, if not change the galaxy you want to see.
Do I get the same credits disbanding the base at once, or I should downgrade the buildings before disbanding?
You will get the same amount of credits (in discount on the next base construction) in both ways, so the first is recommended for commodity.